ONLINE PRIVACY NOTICE
1. Introduction.
(a) Web Site Owner. WCA World Foundation Inc. (“WCAWF”) is the owner of this web site (“WCAWF Web Site”). WCAWF can be contacted by mail at 210 N. University Drive Suite 700, Coral Springs, Florida 33071, by phone at (954) 973-5537, or by e-mail at info@wcaworldfoundation.org. This online privacy notice discloses WCAWF information practices for this WCAWF Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.
(b) Web Site Visits. In general, you can visit on the WCAWF Web Site without disclosing any personal information. WCAWF analyzes the data gathered from Web Site visits for trends and statistics, and then WCAWF discards the gathered data.
(e) Web Site Transactions. At times, WCAWF will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, WCAWF may need to know a customer’s name, mailing address, e-mail address and credit card details. It is WCAWF’s intent to inform you before WCAWF collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, WCAWF will respect your wishes.
2. Personal Information That May Be Collected.
(a) Identifying Information. In order to make a purchase and/or access designated subscriber services and/or restricted areas within the WCAWF Web site, WCAWF will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. WCAWF may request additional information necessary to establish and maintain customer’s account.
(b) Service Quality Monitoring. Some Web site transactions may require a customer to telephone WCAWF, or WCAWF to call the customer. WCAWF will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is WCAWF’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
(c)Information from Children. WCAWF does not collect or maintain information from users actually known to be under the age of 13, and no part of WCAWF’s Web sites are structured to attract anyone under the age of 13.
(d) Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify WCAWF in order to enable WCAWF to cancel the lost or stolen information and to update its records with a changed credit card and/or password.
(e) Chat Rooms, Forums and Bulletin Boards. If customer participates in an WCAWF chat room, discussion forum, or posts messages to an WCAWF bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside WCAWF, who have access to that chat room, forum or bulletin board. Some individual WCAWF chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of WCAWF.
(f) Links to Other Web Sites. An WCAWF Web site may contain links to other web sites. WCAWF is not responsible for the privacy practices or the content of those other Web sites.
3. Uses Made of the Information.
(a) Limited Uses Identified. Without customer’s prior consent, WCAWF will not use your personal identifiable information for any purpose other than that for which it is submitted. WCAWF uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. WCAWF also processes billing and business requests related to WCAWF Web Site participation.
(b) Marketing Uses. Unless customer marks an “x” on the opt-out option box herein provided, WCAWF reserves the right to provide customer with information about WCAWF’s Web site, WCAWF products and services, and related information in which customer has indicated an interest.
(c) Stored Information Uses. WCAWF stores the information provided by customer. Stored information is used by WCAWF agents: to support customer interaction with the WCAWF Web site; to deliver customer purchases; and/or to contact customer again about other WCAWF services and products.
(d) Online Advertising. Some companies that help WCAWF deliver interactive on-line advertising, such as banner ads, may collect and use information about WCAWF’s customers to help WCAWF better understand the types of advertising or promotions that are most appealing to WCAWF’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an “x” on the opt-out option box herein provided
4. Disclosure of the Information.
(a) Within Corporate Organization. WCAWF is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. WCAWF may share your personal information within the WCAWF corporate organization, and may transfer the information to countries in the world where WCAWF conducts business. Some countries may provide less legal protection for customer personal information.
(b) Mergers and Acquisitions. WCAWF never shares, sells or rents your personal information without prior notice to customer and the opportunity to opt-out.
(c) Agents. WCAWF employs or engages other companies and individuals to perform business functions on behalf of WCAWF. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
(d) Affiliated Businesses. WCAWF works closely with affiliated businesses operating web site stores, providing services or selling products on each other’s Web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
(e) Marketing Analysis by Third Parties. WCAWF reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
(f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.
5. Use of Computer Tracking Technologies.
(a) No Tracking of Personal Information. WCAWF’s Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs WCAWF does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
(b) Use of Cookies. A cookie is a small amount of data that is sent to customer’s browser from a Web server and is stored on the computer’s hard drive. WCAWF uses non-identifying cookies to provide easier site navigation. WCAWF’s Web site(s) can still be used if customer’s browser is set to reject cookies. WCAWF’s cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
(c) Use of Web Beacon Technologies. WCAWF may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by WCAWF or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
(d) Collection of Non-Identifiable Information. WCAWF may collect non-identifiable information from user visits to the WCAWF Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on WCAWF Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” WCAWF or its contractors may use this data to analyze trends and statistics.
(e) Collection of Personal Information. WCAWF collects personal identifying information from customer during a transaction. WCAWF may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help WCAWF understand trends and patterns. This information is not reviewed at an individual level
6. Information Security.
(a) Commitment to Online Security. WCAWF employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All WCAWF agents and contractors with access to personal information on the WCAWF web site(s) are also bound to adhere to WCAWF security standards.
(b) No Liability for Acts of Third Parties. WCAWF will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, WCAWF shall not be liable for unauthorized disclosure of personal information due to no fault of WCAWF including, but not limited to, errors in transmission and unauthorized acts of WCAWF staff and third parties.
7. Privacy Policy Changes and Opt-Out Rights.
(a) Changes to Privacy Policy. This privacy notice was last updated on March 1, 2022. WCAWF reserves the right to update its privacy policy statement at any time. A notice of any material change will be posted on the WCAWF Web site home page for thirty (30) days prior to the implementation of such change. There are two boxes at the end of WCAWF’s notice of change: (1) an “I accept” box, and (2) an “I do not accept” box. If customer does not mark the “I do not accept” box, customer will be deemed to have accepted WCAWF’s privacy policy updates.
(b) Opt-Out Right. Customer and prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by WCAWF and/or by any third parties with whom WCAWF has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting WCAWF via e-mail at info@wcaworldfoundation.org, telephone or postal mail. After processing the cancellation, WCAWF will delete customer or prospective customer’s personal information from its data base.
8. Access Rights to Data.
(a) Information Maintained by WCAWF. Upon customer’s request, WCAWF will provide a reasonable description of customer’s personally identifiable information that WCAWF maintains in its data bank. WCAWF can be contacted by e-mail at info@wcaworldfoundation.org, telephone at (954) 973-5537, or postal mail at 210 N. University Drive Suite 700, Coral Springs, Florida 33071.
(b) Corrections and Changes to Personal Information. Help WCAWF to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that WCAWF has on file, please promptly e-mail WCAWF at info@wcaworldfoundation.org and provide the new or correct information.
(c) Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of WCAWF who are California residents to request certain information regarding WCAWF’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: info@wcaworldfoundation.org. Within 30 days of receiving such a request, WCAWF will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. WCAWF reserves its right not to respond to requests submitted other than to the address specified in this paragraph. California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
9. Accountability.
(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about WCAWF compliance with this privacy policy, you may contact WCAWF by e-mail at info@wcaworldfoundation.org. If WCAWF is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting help@wcaworldfoundation.org.
(b) Terms of Use. If customer chooses to enter into a purchase order or to subscribe to WCAWF’s services, customer’s action is hereby deemed acceptance of WCAWF practices described in this policy statement. Any dispute over privacy between customer and WCAWF is subject to the provisions of this notice and to WCAWF’s
Terms of Use Agreement which is incorporated herein and which can be read at www.wcaworldfoundation.org\termsofuse.
